Privacy Policy
Trinity LS is committed to protecting your privacy. This Privacy Policy explains how we collect and use your personal data and which rights and options you.
1. Which personal data do we collect?
The personal data we collect may include:
Contact information, such as your name, postal, home and/or business address, telephone number, mobile phone, and email.
Payment data, such as account details necessary for processing payments and fraud prevention, and other related billing information.
Further business information necessarily processed in a client matter, such as instructions given, payments made and so on;
If legally required for compliance purposes, information about relevant and significant litigation or other legal proceedings against you or a third party related to you and interactions with you which may be relevant for antitrust purposes;
Other personal data regarding your preferences where it is relevant to legal services that we provide.
2. How do we collect your personal data?
We may collect personal data about you in several circumstances, such as: when you or your organisation seek legal advice from us or use any on-line client services; when you or your organisation browse, make an enquiry or otherwise interact on your website; when you or your organisation offer to provide or provide services to us.
In some circumstances, we collect personal data about you from a third-party source. For example, we may collect personal data from your organisation, other organisations with whom you have dealings, government agencies, a credit reporting agency, an information or service provider or from a publicity available record.
3. Are you required to provide personal data?
As a general principle, you will provide us with your personal data entirely voluntarily; there are generally no detrimental effects for you if you choose not to consent or to provide personal data. However, there are circumstances in which we cannot assist you with our services without your personal data, for example because this personal data is required to process your instructions or orders, provide you with access a quote. In these cases, it will unfortunately not be possible for us to provide you with what you request without the relevant personal data and will notify you accordingly.
4. For which purpose will we use your personal data?
We may use your personal data for the following purposes only (“Permitted Purposes”):
Providing quotes, supply and installation services or things you may have requested, including on-line services or solutions as instructed or requested by you or your organisation; Managing and administering your or your organisation’s business relationship with us, including processing payments, accounting, auditing, billing and collection; Compliance with our legal obligations (such as record keeping obligations), compliance screening or recording obligations (e.g. under antitrust laws purposes); To analyse and improve our services and communications to you; For insurance purposes; For monitoring and assessing compliance with our policies and standards; To comply with court orders and exercises and/or defend our legal rights; To communicate with you; For our own marketing purposes including client surveys or marketing campaigns; and For any purpose related and/or ancillary to any of the above or any other purpose for which your personal data was provided to us.
With regard to marketing-related communication, we will – where legally required – provide you the opportunity to opt out anytime if you do not want to receive further marketing-related communication from us.
5. With whom will we share your personal data?
We may share your personal data in the following circumstances:
If you are a customer, we may disclose your personal data to contractors, suppliers, consultants or experts engaged in your services.
If we have collected your personal data in the course of providing services to any of our customers, we may disclose it to that customer, and where permitted by law to others for the purpose of providing those services;
We may share your personal data with companies providing services for money laundering checks, credit risk reduction and other fraud and crime prevention purposes and companies providing similar services, including financial institutions, credit reference agencies and regulatory bodies with whom such personal data is shared;
We may share your personal data where required by law where it is reasonably necessary for the establishment, exercise or defence of a legal or equitable claim, or for the purposes of a confidential alternative dispute resolution process;
Otherwise, we will only disclose your personal data when you direct us or give us permission, when we are required by applicable law or regulations or judicial or official request to do so, or as required to investigate actual or suspected fraudulent or criminal activities.
6. Personal data about other people which you provide to us?
If you provide personal data to us about someone else (such as one of your directors or employees, or someone with whom you have business dealings) you must ensure that you are entitled to disclose that personal data to us and that, without our taking any further steps, we may collect, use and disclose that personal data as described in this Privacy Policy. In particular, you must ensure the individual concerned is aware of the various matters detailed in this Privacy Policy, as those matters relate to that individual, including our identity, how to contact us, our purposes of collection, our personal data disclosure practices (including disclosure to overseas recipients), the individual’s right to obtain access to the personal data and make complaints about the handling of the personal data, and the consequences if the personal data is not provided (such as our inability to provide services).
7. Keeping personal data about you secure
We will take appropriate technical and organisational measures to keep your personal data confidential and secure in accordance with our internal procedures covering the storage, disclosure of and access to personal data. Personal data may be kept on our personal data technology systems, those of our contractors or in paper files.
8. Updating personal data about you
If any of the personal data that you have provided to us changes, for example if you change your email address or if you wish to cancel any request you have made of us, or if you become aware we have any inaccurate personal data about you, please let us know by sending an email to sales@trinityls.com.au. We will not be responsible for any losses arising from any inaccurate Personal Data that you provide to us.
9. For how long do we retain your personal data?
Your personal data will be deleted when it is no longer reasonably required for the Permitted Purposes or you withdraw your consent (where applicable) and we are not legally required or otherwise permitted to continue storing such data. We will, in particular, retain your personal data where required for us to assert or defend against legal claims until the end of the relevant retention period or until the claims in question have been settled.
